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stories

Stories

Latest stories from IPPF

Spotlight

A selection of stories from across the Federation

barbadoa

Barbados

Story

“At BFPA, we don’t turn away anyone”

11 August 2021

In Barbados, the age of consent is 16 but “there is still the issue of the age of access versus the age of consent.” Keriann explained that there’s no legal framework that prevents young people between 16 and 18 from accessing SRH services; there is the cultural “assumption that they must bring parent/guardian to be seen by a medical professional.”
 Marvin Maduro FPA IT
story

| 03 May 2021

Aruba’s innovation in sexual and reproductive healthcare services

Famia Planea Aruba’s (FPA) online store is a successful social enterprise initiative, which is now one of their most innovative approaches to healthcare provision. Developing and managing a fully operational digital store with the added option for live chat and product guidance and information has enabled FPA to expand its reach.  Marvin is an experienced IT specialist who studied Computer Engineering Technology at Valencia Community College in the U.S. An integral member of the team, Marvin maintains FPA’s website and manages the online stock availability, delivery schedules, and public information. He is also responsible for their social media platforms.  FPA’s expert and dedicated team work from the heart to ensure they are able to adapt and deliver healthcare digitally.   “When returning back to home base in Aruba, I decided to help out in different companies and projects to further the digitalization of all platforms on the island. FPA started with just a small website back in 2010 and has grown into different projects and a very up-to-date website and online store”, says Marvin. “I take pride in helping FPA being a very technology forward organization.”

 Marvin Maduro FPA IT
story

| 26 September 2022

Aruba’s innovation in sexual and reproductive healthcare services

Famia Planea Aruba’s (FPA) online store is a successful social enterprise initiative, which is now one of their most innovative approaches to healthcare provision. Developing and managing a fully operational digital store with the added option for live chat and product guidance and information has enabled FPA to expand its reach.  Marvin is an experienced IT specialist who studied Computer Engineering Technology at Valencia Community College in the U.S. An integral member of the team, Marvin maintains FPA’s website and manages the online stock availability, delivery schedules, and public information. He is also responsible for their social media platforms.  FPA’s expert and dedicated team work from the heart to ensure they are able to adapt and deliver healthcare digitally.   “When returning back to home base in Aruba, I decided to help out in different companies and projects to further the digitalization of all platforms on the island. FPA started with just a small website back in 2010 and has grown into different projects and a very up-to-date website and online store”, says Marvin. “I take pride in helping FPA being a very technology forward organization.”

Jeanira van Eenennaam viewing an FPA educational video with daughter
story

| 02 May 2021

“It did stimulate conversations and questions for a few days"

Jeanira, 37, is a doctor’s assistant and has two young children aged two and 12. She has been a member of Famia Planea Aruba (FPA) for many years but only recently learned that FPA provides healthcare for all ages and stages of life – particularly young people.  “I am a mother of two wonderful children, a two-year-old boy and an almost twelve-year-old girl. As any parent does, I have to accept that my little girl is no longer so little and growing much faster than I am ready to accept. I do however try my best to be very open on accepting of her growth and changes in the hopes of helping her become her best self. About a year ago I had begun researching the best way and time to start talking to my daughter about her upcoming body changes, sexuality, and puberty in general”, Jeanira says.  Provision of sexual and reproductive healthcare for all, regardless of age, is at the core of FPA’s work. Over the years FPA has developed different information packages specifically aimed at reaching and supporting young people, families, and educators.   “There is of course endless information on the internet, but this is not always the most helpful since I now had the difficult task of filtering out what I saw as appropriate or not, as well as choosing trustworthy sources”, explains Jeanira. “During my search, a family member mentioned that she had seen a video on social media about puberty that was in our native language. After finding the video on FPA’s Facebook page and watching it myself first, I was over the moon. The video is fun, educational, featured local professionals, and related to my daughter’s age. I love the fact that I could introduce the video to her and let her watch it in her own comfort zone, just in case she was not in the mood to talk to me about the topic at hand or have me stare at her while she learned some of the most impactful changes heading her way. At the end, it did stimulate conversations and questions for a few days after and I truly made it easier for us to talk about some of the topics that can sometimes be a little hard to approach.”   Jeanira encouraged her 11-year-old daughter to use FPA’s OPEN program. “When my mom first told me she found a video for me to watch about puberty I was a bit scared. I do talk to my friends about some stuff, but talking to my mom sounded a bit awkward. My mom and I do talk a lot but I was still worried that it might get too deep. I didn’t think the video would be so funny”, Xiqiën remembers. “My favorite part was to be able to recognize some changes that I am going through right now. There are some changes that I would like to skip but I know it’s all part of the growing up process.”  “I’m so thankful that FPA had the idea to make such a fun video for us to learn from. There was some stuff that I already knew, but I also learned some new things. I did ask my mom a lot of questions after the video, mostly because they said that everyone is different and I really wanted to know how my mom is different from me. I don’t feel quite as worried to talk to my mom about these things anymore, I know that she will try to help.”  

Jeanira van Eenennaam viewing an FPA educational video with daughter
story

| 26 September 2022

“It did stimulate conversations and questions for a few days"

Jeanira, 37, is a doctor’s assistant and has two young children aged two and 12. She has been a member of Famia Planea Aruba (FPA) for many years but only recently learned that FPA provides healthcare for all ages and stages of life – particularly young people.  “I am a mother of two wonderful children, a two-year-old boy and an almost twelve-year-old girl. As any parent does, I have to accept that my little girl is no longer so little and growing much faster than I am ready to accept. I do however try my best to be very open on accepting of her growth and changes in the hopes of helping her become her best self. About a year ago I had begun researching the best way and time to start talking to my daughter about her upcoming body changes, sexuality, and puberty in general”, Jeanira says.  Provision of sexual and reproductive healthcare for all, regardless of age, is at the core of FPA’s work. Over the years FPA has developed different information packages specifically aimed at reaching and supporting young people, families, and educators.   “There is of course endless information on the internet, but this is not always the most helpful since I now had the difficult task of filtering out what I saw as appropriate or not, as well as choosing trustworthy sources”, explains Jeanira. “During my search, a family member mentioned that she had seen a video on social media about puberty that was in our native language. After finding the video on FPA’s Facebook page and watching it myself first, I was over the moon. The video is fun, educational, featured local professionals, and related to my daughter’s age. I love the fact that I could introduce the video to her and let her watch it in her own comfort zone, just in case she was not in the mood to talk to me about the topic at hand or have me stare at her while she learned some of the most impactful changes heading her way. At the end, it did stimulate conversations and questions for a few days after and I truly made it easier for us to talk about some of the topics that can sometimes be a little hard to approach.”   Jeanira encouraged her 11-year-old daughter to use FPA’s OPEN program. “When my mom first told me she found a video for me to watch about puberty I was a bit scared. I do talk to my friends about some stuff, but talking to my mom sounded a bit awkward. My mom and I do talk a lot but I was still worried that it might get too deep. I didn’t think the video would be so funny”, Xiqiën remembers. “My favorite part was to be able to recognize some changes that I am going through right now. There are some changes that I would like to skip but I know it’s all part of the growing up process.”  “I’m so thankful that FPA had the idea to make such a fun video for us to learn from. There was some stuff that I already knew, but I also learned some new things. I did ask my mom a lot of questions after the video, mostly because they said that everyone is different and I really wanted to know how my mom is different from me. I don’t feel quite as worried to talk to my mom about these things anymore, I know that she will try to help.”  

Evelyn Ras-Yarzagaray Executive Director Famia Planea Aruba
story

| 26 April 2021

COVID-19 inspires new approach to reaching young people during lockdown

The inspiration for delivering comprehensive sexuality education to young people digitally was propelled by the COVID-19 lockdown. Like other frontline healthcare providers, Famia Planea Aruba (FPA) was faced with unforeseen challenges about how to continue reaching their communities. Undeterred, the small team of four embraced the challenge to create, develop, and launch FPA’s first Online Puberty Educational News Program (OPEN).  With a background in marketing and extensive management experience, FPA’s Executive Director Evelyn Yarzagaray, led the project and team to successfully bring the digital platform to life.  “In the last few years, FPA’s in-school Comprehensive Sexuality Education program was growing rapidly, and then all of a sudden we hit a wall; our Island was in complete lockdown and all schools were closed. At first, we were very sad, since we were fully booked for the upcoming few months, and would lose the opportunity to reach thousands of young people”, Evelyn remembers.  Typically, during April and May FPA usually focuses on students between the ages of 11 and 13 and supporting with the transition from elementary school to secondary school. At this age young people are starting to experience changes to their bodies and hormones.  “We were all of a sudden bombarded with parents who started requesting one-on-one counseling sessions for their kids, but due to safety regulations, this was not an easy option. That was when we started looking for a way to reach both parent and child in the safety of their own homes. By converting materials used during our in-person CSE’s we developed an educational video that can be viewed by both parent and child”, says Evelyn The OPEN platform has been designed with a colorful background, emojis, and animation to appeal to its target audience. Users can access valuable information through the FAQ section, international news, and video content such as an interview with a Family Physician.  “The filming and editing were the longest and most difficult part of the entire process, but once it was launched, we immediately saw that is was completely worth it, reaching over 42,000 people on social media”, Evelyn says.   

Evelyn Ras-Yarzagaray Executive Director Famia Planea Aruba
story

| 26 September 2022

COVID-19 inspires new approach to reaching young people during lockdown

The inspiration for delivering comprehensive sexuality education to young people digitally was propelled by the COVID-19 lockdown. Like other frontline healthcare providers, Famia Planea Aruba (FPA) was faced with unforeseen challenges about how to continue reaching their communities. Undeterred, the small team of four embraced the challenge to create, develop, and launch FPA’s first Online Puberty Educational News Program (OPEN).  With a background in marketing and extensive management experience, FPA’s Executive Director Evelyn Yarzagaray, led the project and team to successfully bring the digital platform to life.  “In the last few years, FPA’s in-school Comprehensive Sexuality Education program was growing rapidly, and then all of a sudden we hit a wall; our Island was in complete lockdown and all schools were closed. At first, we were very sad, since we were fully booked for the upcoming few months, and would lose the opportunity to reach thousands of young people”, Evelyn remembers.  Typically, during April and May FPA usually focuses on students between the ages of 11 and 13 and supporting with the transition from elementary school to secondary school. At this age young people are starting to experience changes to their bodies and hormones.  “We were all of a sudden bombarded with parents who started requesting one-on-one counseling sessions for their kids, but due to safety regulations, this was not an easy option. That was when we started looking for a way to reach both parent and child in the safety of their own homes. By converting materials used during our in-person CSE’s we developed an educational video that can be viewed by both parent and child”, says Evelyn The OPEN platform has been designed with a colorful background, emojis, and animation to appeal to its target audience. Users can access valuable information through the FAQ section, international news, and video content such as an interview with a Family Physician.  “The filming and editing were the longest and most difficult part of the entire process, but once it was launched, we immediately saw that is was completely worth it, reaching over 42,000 people on social media”, Evelyn says.   

FPA Client Christopher Robles Age: 35 Occupation: Account Manager Marketing Agency
story

| 21 April 2021

Reaching 7,000 clients

Famia Planea Aruba (FPA) is proud to be able to serve over 7,000 clients and celebrated its 50th anniversary in November 2020. FPA strives to live up to the motto, ‘Improving your quality of life’, by ensuring its healthcare provision is accessible to everyone.  One regular client is Christopher, an account manager at a local marketing agency. “I am truly a big fan of FPA, they are really good at being inclusive to men as well as women. The entire staff is very client orientated, I have never felt judged or discriminated against while using any of their services, or while at their office. They are always ready to answer any questions I may have or ease any concern.” FPA has built a strong bond of trust and communication with its clients by sharing regular updates on their work and projects.  “I try as much as possible to stay up-to-date with FPA, I have followed all of their projects so far and have really enjoyed them. I can still remember when I was younger and had my first girlfriend, FPA was my go-to for information, guidance, tips and tricks. They are very good at adapting to each situation, whether it is personal, local or even global”.  FPA places great emphasis on listening to the community it supports to better understand their needs. This enables the team to provide their clients with carefully researched and targeted healthcare.  “Over the years, FPA has gone above and beyond to provide both myself and my partner with information and contraceptives. Over the last few years, in addition to visiting their office, I can follow-up my consultation by asking them additional questions through their social media counseling or even the delivery service”, says Christopher.  

FPA Client Christopher Robles Age: 35 Occupation: Account Manager Marketing Agency
story

| 26 September 2022

Reaching 7,000 clients

Famia Planea Aruba (FPA) is proud to be able to serve over 7,000 clients and celebrated its 50th anniversary in November 2020. FPA strives to live up to the motto, ‘Improving your quality of life’, by ensuring its healthcare provision is accessible to everyone.  One regular client is Christopher, an account manager at a local marketing agency. “I am truly a big fan of FPA, they are really good at being inclusive to men as well as women. The entire staff is very client orientated, I have never felt judged or discriminated against while using any of their services, or while at their office. They are always ready to answer any questions I may have or ease any concern.” FPA has built a strong bond of trust and communication with its clients by sharing regular updates on their work and projects.  “I try as much as possible to stay up-to-date with FPA, I have followed all of their projects so far and have really enjoyed them. I can still remember when I was younger and had my first girlfriend, FPA was my go-to for information, guidance, tips and tricks. They are very good at adapting to each situation, whether it is personal, local or even global”.  FPA places great emphasis on listening to the community it supports to better understand their needs. This enables the team to provide their clients with carefully researched and targeted healthcare.  “Over the years, FPA has gone above and beyond to provide both myself and my partner with information and contraceptives. Over the last few years, in addition to visiting their office, I can follow-up my consultation by asking them additional questions through their social media counseling or even the delivery service”, says Christopher.  

 Lisen Lalwani Information, Education, and Communication Support Staff at FPA.
story

| 20 April 2021

Information is the key to health and wellbeing

During the 1970’s Aruba’s population was rapidly growing; yet one-third of all pregnancies were unplanned. With the arrival of Famia Planea Aruba (FPA), local communities were able to access health and contraceptive care. For more than 50 years FPA has evolved and adapted its healthcare provision to meet the needs of the growing and changing community. Access to contraception continues to be FPA’s most in demand healthcare provision.  “As a recently graduated Social Worker, I feel it is very important to provide both, men and women, with information and products regarding sexual and reproductive health and rights. We hear far too often that preventing an unwanted pregnancy should be the woman’s responsibility, especially from our male counterparts”, says Lisen, one of the Information, Education, and Communication Support Staff at FPA. During a one-on-one consultation at the FPA office, everyone is provided with information individual to their own needs as well as that of their partner. This information is provided by a trained IEC member of the team.  “I believe in the values of FPA, and that information is the key to health and a prosperous future. When counseling an individual, I try to take time to get to know the person the best I can in what is usually a short period. By building a trust relationship with each client they are more inclined to open up and ask the questions they truly need help with. What for one person might seem a small issue might be something huge for another one when as a counselor you are able to assess each individual, you can achieve so much”, Lisen says. What sets FPA apart from a pharmacy is the integrated care provision. This includes guidance provided with the contraceptives, the individually tailored care for each client, and working in close partnership with family practitioners, midwives and the local general health insurance provider. “There are some clients that you see so often that they almost become like family in a way, as soon as you see them you can already anticipate their needs. I am just 25 years old which means that some of the clients are my age, some older, some younger. Seeing someone you helped out in public and having them greet you or tell you that you did a great job helping them is such a wonderful feeling, I don’t know if I will ever get used to it”, Lisen says.

 Lisen Lalwani Information, Education, and Communication Support Staff at FPA.
story

| 26 September 2022

Information is the key to health and wellbeing

During the 1970’s Aruba’s population was rapidly growing; yet one-third of all pregnancies were unplanned. With the arrival of Famia Planea Aruba (FPA), local communities were able to access health and contraceptive care. For more than 50 years FPA has evolved and adapted its healthcare provision to meet the needs of the growing and changing community. Access to contraception continues to be FPA’s most in demand healthcare provision.  “As a recently graduated Social Worker, I feel it is very important to provide both, men and women, with information and products regarding sexual and reproductive health and rights. We hear far too often that preventing an unwanted pregnancy should be the woman’s responsibility, especially from our male counterparts”, says Lisen, one of the Information, Education, and Communication Support Staff at FPA. During a one-on-one consultation at the FPA office, everyone is provided with information individual to their own needs as well as that of their partner. This information is provided by a trained IEC member of the team.  “I believe in the values of FPA, and that information is the key to health and a prosperous future. When counseling an individual, I try to take time to get to know the person the best I can in what is usually a short period. By building a trust relationship with each client they are more inclined to open up and ask the questions they truly need help with. What for one person might seem a small issue might be something huge for another one when as a counselor you are able to assess each individual, you can achieve so much”, Lisen says. What sets FPA apart from a pharmacy is the integrated care provision. This includes guidance provided with the contraceptives, the individually tailored care for each client, and working in close partnership with family practitioners, midwives and the local general health insurance provider. “There are some clients that you see so often that they almost become like family in a way, as soon as you see them you can already anticipate their needs. I am just 25 years old which means that some of the clients are my age, some older, some younger. Seeing someone you helped out in public and having them greet you or tell you that you did a great job helping them is such a wonderful feeling, I don’t know if I will ever get used to it”, Lisen says.

Richenella Dirks started at FPA as an intern over ten years ago
story

| 19 April 2021

Providing information and contraceptive care to young people

Accessibility to information and contraceptives has always been a priority for Famia Planea Aruba (FPA), whether through the office, delivery service, or in schools.  For over fifteen years FPA has worked in partnership with one of the largest secondary schools on the island. The FPA team visits the school on a monthly basis to provide guidance, counseling, and contraceptive care to students and to help ensure they stay in school to complete their education.  “One of my first experiences providing comprehensive sex education, with FPA was at the EPB School during my education as a social worker, many years later I still very much enjoy this”, says Richenella, FPA’s Finance and IEC support staff. FPA’s client is at the heart of its healthcare provision. FPA staff work with students to build trust and ensure they feel safe to talk openly. This helps to provide a sense of consistency for the student, as well as efficiency for the team being familiar with specific students and cases. They are better able to notice if something changes, and if a student needs a referral to a medical doctor or other organization for additional treatment. “The consultations are always fun; you get a change of scenery by stepping out of the office. Over the years you see so many faces and still, somehow you manage to remember most of them. After just a few visits you can start to build a profile of most students, you can start to tell who the class clown is, the Mister Popular, the shy one, the loud one, and the one who just wants to take his time to avoid going back to class”, Richenella laughs.  

Richenella Dirks started at FPA as an intern over ten years ago
story

| 26 September 2022

Providing information and contraceptive care to young people

Accessibility to information and contraceptives has always been a priority for Famia Planea Aruba (FPA), whether through the office, delivery service, or in schools.  For over fifteen years FPA has worked in partnership with one of the largest secondary schools on the island. The FPA team visits the school on a monthly basis to provide guidance, counseling, and contraceptive care to students and to help ensure they stay in school to complete their education.  “One of my first experiences providing comprehensive sex education, with FPA was at the EPB School during my education as a social worker, many years later I still very much enjoy this”, says Richenella, FPA’s Finance and IEC support staff. FPA’s client is at the heart of its healthcare provision. FPA staff work with students to build trust and ensure they feel safe to talk openly. This helps to provide a sense of consistency for the student, as well as efficiency for the team being familiar with specific students and cases. They are better able to notice if something changes, and if a student needs a referral to a medical doctor or other organization for additional treatment. “The consultations are always fun; you get a change of scenery by stepping out of the office. Over the years you see so many faces and still, somehow you manage to remember most of them. After just a few visits you can start to build a profile of most students, you can start to tell who the class clown is, the Mister Popular, the shy one, the loud one, and the one who just wants to take his time to avoid going back to class”, Richenella laughs.  

 Marvin Maduro FPA IT
story

| 03 May 2021

Aruba’s innovation in sexual and reproductive healthcare services

Famia Planea Aruba’s (FPA) online store is a successful social enterprise initiative, which is now one of their most innovative approaches to healthcare provision. Developing and managing a fully operational digital store with the added option for live chat and product guidance and information has enabled FPA to expand its reach.  Marvin is an experienced IT specialist who studied Computer Engineering Technology at Valencia Community College in the U.S. An integral member of the team, Marvin maintains FPA’s website and manages the online stock availability, delivery schedules, and public information. He is also responsible for their social media platforms.  FPA’s expert and dedicated team work from the heart to ensure they are able to adapt and deliver healthcare digitally.   “When returning back to home base in Aruba, I decided to help out in different companies and projects to further the digitalization of all platforms on the island. FPA started with just a small website back in 2010 and has grown into different projects and a very up-to-date website and online store”, says Marvin. “I take pride in helping FPA being a very technology forward organization.”

 Marvin Maduro FPA IT
story

| 26 September 2022

Aruba’s innovation in sexual and reproductive healthcare services

Famia Planea Aruba’s (FPA) online store is a successful social enterprise initiative, which is now one of their most innovative approaches to healthcare provision. Developing and managing a fully operational digital store with the added option for live chat and product guidance and information has enabled FPA to expand its reach.  Marvin is an experienced IT specialist who studied Computer Engineering Technology at Valencia Community College in the U.S. An integral member of the team, Marvin maintains FPA’s website and manages the online stock availability, delivery schedules, and public information. He is also responsible for their social media platforms.  FPA’s expert and dedicated team work from the heart to ensure they are able to adapt and deliver healthcare digitally.   “When returning back to home base in Aruba, I decided to help out in different companies and projects to further the digitalization of all platforms on the island. FPA started with just a small website back in 2010 and has grown into different projects and a very up-to-date website and online store”, says Marvin. “I take pride in helping FPA being a very technology forward organization.”

Jeanira van Eenennaam viewing an FPA educational video with daughter
story

| 02 May 2021

“It did stimulate conversations and questions for a few days"

Jeanira, 37, is a doctor’s assistant and has two young children aged two and 12. She has been a member of Famia Planea Aruba (FPA) for many years but only recently learned that FPA provides healthcare for all ages and stages of life – particularly young people.  “I am a mother of two wonderful children, a two-year-old boy and an almost twelve-year-old girl. As any parent does, I have to accept that my little girl is no longer so little and growing much faster than I am ready to accept. I do however try my best to be very open on accepting of her growth and changes in the hopes of helping her become her best self. About a year ago I had begun researching the best way and time to start talking to my daughter about her upcoming body changes, sexuality, and puberty in general”, Jeanira says.  Provision of sexual and reproductive healthcare for all, regardless of age, is at the core of FPA’s work. Over the years FPA has developed different information packages specifically aimed at reaching and supporting young people, families, and educators.   “There is of course endless information on the internet, but this is not always the most helpful since I now had the difficult task of filtering out what I saw as appropriate or not, as well as choosing trustworthy sources”, explains Jeanira. “During my search, a family member mentioned that she had seen a video on social media about puberty that was in our native language. After finding the video on FPA’s Facebook page and watching it myself first, I was over the moon. The video is fun, educational, featured local professionals, and related to my daughter’s age. I love the fact that I could introduce the video to her and let her watch it in her own comfort zone, just in case she was not in the mood to talk to me about the topic at hand or have me stare at her while she learned some of the most impactful changes heading her way. At the end, it did stimulate conversations and questions for a few days after and I truly made it easier for us to talk about some of the topics that can sometimes be a little hard to approach.”   Jeanira encouraged her 11-year-old daughter to use FPA’s OPEN program. “When my mom first told me she found a video for me to watch about puberty I was a bit scared. I do talk to my friends about some stuff, but talking to my mom sounded a bit awkward. My mom and I do talk a lot but I was still worried that it might get too deep. I didn’t think the video would be so funny”, Xiqiën remembers. “My favorite part was to be able to recognize some changes that I am going through right now. There are some changes that I would like to skip but I know it’s all part of the growing up process.”  “I’m so thankful that FPA had the idea to make such a fun video for us to learn from. There was some stuff that I already knew, but I also learned some new things. I did ask my mom a lot of questions after the video, mostly because they said that everyone is different and I really wanted to know how my mom is different from me. I don’t feel quite as worried to talk to my mom about these things anymore, I know that she will try to help.”  

Jeanira van Eenennaam viewing an FPA educational video with daughter
story

| 26 September 2022

“It did stimulate conversations and questions for a few days"

Jeanira, 37, is a doctor’s assistant and has two young children aged two and 12. She has been a member of Famia Planea Aruba (FPA) for many years but only recently learned that FPA provides healthcare for all ages and stages of life – particularly young people.  “I am a mother of two wonderful children, a two-year-old boy and an almost twelve-year-old girl. As any parent does, I have to accept that my little girl is no longer so little and growing much faster than I am ready to accept. I do however try my best to be very open on accepting of her growth and changes in the hopes of helping her become her best self. About a year ago I had begun researching the best way and time to start talking to my daughter about her upcoming body changes, sexuality, and puberty in general”, Jeanira says.  Provision of sexual and reproductive healthcare for all, regardless of age, is at the core of FPA’s work. Over the years FPA has developed different information packages specifically aimed at reaching and supporting young people, families, and educators.   “There is of course endless information on the internet, but this is not always the most helpful since I now had the difficult task of filtering out what I saw as appropriate or not, as well as choosing trustworthy sources”, explains Jeanira. “During my search, a family member mentioned that she had seen a video on social media about puberty that was in our native language. After finding the video on FPA’s Facebook page and watching it myself first, I was over the moon. The video is fun, educational, featured local professionals, and related to my daughter’s age. I love the fact that I could introduce the video to her and let her watch it in her own comfort zone, just in case she was not in the mood to talk to me about the topic at hand or have me stare at her while she learned some of the most impactful changes heading her way. At the end, it did stimulate conversations and questions for a few days after and I truly made it easier for us to talk about some of the topics that can sometimes be a little hard to approach.”   Jeanira encouraged her 11-year-old daughter to use FPA’s OPEN program. “When my mom first told me she found a video for me to watch about puberty I was a bit scared. I do talk to my friends about some stuff, but talking to my mom sounded a bit awkward. My mom and I do talk a lot but I was still worried that it might get too deep. I didn’t think the video would be so funny”, Xiqiën remembers. “My favorite part was to be able to recognize some changes that I am going through right now. There are some changes that I would like to skip but I know it’s all part of the growing up process.”  “I’m so thankful that FPA had the idea to make such a fun video for us to learn from. There was some stuff that I already knew, but I also learned some new things. I did ask my mom a lot of questions after the video, mostly because they said that everyone is different and I really wanted to know how my mom is different from me. I don’t feel quite as worried to talk to my mom about these things anymore, I know that she will try to help.”  

Evelyn Ras-Yarzagaray Executive Director Famia Planea Aruba
story

| 26 April 2021

COVID-19 inspires new approach to reaching young people during lockdown

The inspiration for delivering comprehensive sexuality education to young people digitally was propelled by the COVID-19 lockdown. Like other frontline healthcare providers, Famia Planea Aruba (FPA) was faced with unforeseen challenges about how to continue reaching their communities. Undeterred, the small team of four embraced the challenge to create, develop, and launch FPA’s first Online Puberty Educational News Program (OPEN).  With a background in marketing and extensive management experience, FPA’s Executive Director Evelyn Yarzagaray, led the project and team to successfully bring the digital platform to life.  “In the last few years, FPA’s in-school Comprehensive Sexuality Education program was growing rapidly, and then all of a sudden we hit a wall; our Island was in complete lockdown and all schools were closed. At first, we were very sad, since we were fully booked for the upcoming few months, and would lose the opportunity to reach thousands of young people”, Evelyn remembers.  Typically, during April and May FPA usually focuses on students between the ages of 11 and 13 and supporting with the transition from elementary school to secondary school. At this age young people are starting to experience changes to their bodies and hormones.  “We were all of a sudden bombarded with parents who started requesting one-on-one counseling sessions for their kids, but due to safety regulations, this was not an easy option. That was when we started looking for a way to reach both parent and child in the safety of their own homes. By converting materials used during our in-person CSE’s we developed an educational video that can be viewed by both parent and child”, says Evelyn The OPEN platform has been designed with a colorful background, emojis, and animation to appeal to its target audience. Users can access valuable information through the FAQ section, international news, and video content such as an interview with a Family Physician.  “The filming and editing were the longest and most difficult part of the entire process, but once it was launched, we immediately saw that is was completely worth it, reaching over 42,000 people on social media”, Evelyn says.   

Evelyn Ras-Yarzagaray Executive Director Famia Planea Aruba
story

| 26 September 2022

COVID-19 inspires new approach to reaching young people during lockdown

The inspiration for delivering comprehensive sexuality education to young people digitally was propelled by the COVID-19 lockdown. Like other frontline healthcare providers, Famia Planea Aruba (FPA) was faced with unforeseen challenges about how to continue reaching their communities. Undeterred, the small team of four embraced the challenge to create, develop, and launch FPA’s first Online Puberty Educational News Program (OPEN).  With a background in marketing and extensive management experience, FPA’s Executive Director Evelyn Yarzagaray, led the project and team to successfully bring the digital platform to life.  “In the last few years, FPA’s in-school Comprehensive Sexuality Education program was growing rapidly, and then all of a sudden we hit a wall; our Island was in complete lockdown and all schools were closed. At first, we were very sad, since we were fully booked for the upcoming few months, and would lose the opportunity to reach thousands of young people”, Evelyn remembers.  Typically, during April and May FPA usually focuses on students between the ages of 11 and 13 and supporting with the transition from elementary school to secondary school. At this age young people are starting to experience changes to their bodies and hormones.  “We were all of a sudden bombarded with parents who started requesting one-on-one counseling sessions for their kids, but due to safety regulations, this was not an easy option. That was when we started looking for a way to reach both parent and child in the safety of their own homes. By converting materials used during our in-person CSE’s we developed an educational video that can be viewed by both parent and child”, says Evelyn The OPEN platform has been designed with a colorful background, emojis, and animation to appeal to its target audience. Users can access valuable information through the FAQ section, international news, and video content such as an interview with a Family Physician.  “The filming and editing were the longest and most difficult part of the entire process, but once it was launched, we immediately saw that is was completely worth it, reaching over 42,000 people on social media”, Evelyn says.   

FPA Client Christopher Robles Age: 35 Occupation: Account Manager Marketing Agency
story

| 21 April 2021

Reaching 7,000 clients

Famia Planea Aruba (FPA) is proud to be able to serve over 7,000 clients and celebrated its 50th anniversary in November 2020. FPA strives to live up to the motto, ‘Improving your quality of life’, by ensuring its healthcare provision is accessible to everyone.  One regular client is Christopher, an account manager at a local marketing agency. “I am truly a big fan of FPA, they are really good at being inclusive to men as well as women. The entire staff is very client orientated, I have never felt judged or discriminated against while using any of their services, or while at their office. They are always ready to answer any questions I may have or ease any concern.” FPA has built a strong bond of trust and communication with its clients by sharing regular updates on their work and projects.  “I try as much as possible to stay up-to-date with FPA, I have followed all of their projects so far and have really enjoyed them. I can still remember when I was younger and had my first girlfriend, FPA was my go-to for information, guidance, tips and tricks. They are very good at adapting to each situation, whether it is personal, local or even global”.  FPA places great emphasis on listening to the community it supports to better understand their needs. This enables the team to provide their clients with carefully researched and targeted healthcare.  “Over the years, FPA has gone above and beyond to provide both myself and my partner with information and contraceptives. Over the last few years, in addition to visiting their office, I can follow-up my consultation by asking them additional questions through their social media counseling or even the delivery service”, says Christopher.  

FPA Client Christopher Robles Age: 35 Occupation: Account Manager Marketing Agency
story

| 26 September 2022

Reaching 7,000 clients

Famia Planea Aruba (FPA) is proud to be able to serve over 7,000 clients and celebrated its 50th anniversary in November 2020. FPA strives to live up to the motto, ‘Improving your quality of life’, by ensuring its healthcare provision is accessible to everyone.  One regular client is Christopher, an account manager at a local marketing agency. “I am truly a big fan of FPA, they are really good at being inclusive to men as well as women. The entire staff is very client orientated, I have never felt judged or discriminated against while using any of their services, or while at their office. They are always ready to answer any questions I may have or ease any concern.” FPA has built a strong bond of trust and communication with its clients by sharing regular updates on their work and projects.  “I try as much as possible to stay up-to-date with FPA, I have followed all of their projects so far and have really enjoyed them. I can still remember when I was younger and had my first girlfriend, FPA was my go-to for information, guidance, tips and tricks. They are very good at adapting to each situation, whether it is personal, local or even global”.  FPA places great emphasis on listening to the community it supports to better understand their needs. This enables the team to provide their clients with carefully researched and targeted healthcare.  “Over the years, FPA has gone above and beyond to provide both myself and my partner with information and contraceptives. Over the last few years, in addition to visiting their office, I can follow-up my consultation by asking them additional questions through their social media counseling or even the delivery service”, says Christopher.  

 Lisen Lalwani Information, Education, and Communication Support Staff at FPA.
story

| 20 April 2021

Information is the key to health and wellbeing

During the 1970’s Aruba’s population was rapidly growing; yet one-third of all pregnancies were unplanned. With the arrival of Famia Planea Aruba (FPA), local communities were able to access health and contraceptive care. For more than 50 years FPA has evolved and adapted its healthcare provision to meet the needs of the growing and changing community. Access to contraception continues to be FPA’s most in demand healthcare provision.  “As a recently graduated Social Worker, I feel it is very important to provide both, men and women, with information and products regarding sexual and reproductive health and rights. We hear far too often that preventing an unwanted pregnancy should be the woman’s responsibility, especially from our male counterparts”, says Lisen, one of the Information, Education, and Communication Support Staff at FPA. During a one-on-one consultation at the FPA office, everyone is provided with information individual to their own needs as well as that of their partner. This information is provided by a trained IEC member of the team.  “I believe in the values of FPA, and that information is the key to health and a prosperous future. When counseling an individual, I try to take time to get to know the person the best I can in what is usually a short period. By building a trust relationship with each client they are more inclined to open up and ask the questions they truly need help with. What for one person might seem a small issue might be something huge for another one when as a counselor you are able to assess each individual, you can achieve so much”, Lisen says. What sets FPA apart from a pharmacy is the integrated care provision. This includes guidance provided with the contraceptives, the individually tailored care for each client, and working in close partnership with family practitioners, midwives and the local general health insurance provider. “There are some clients that you see so often that they almost become like family in a way, as soon as you see them you can already anticipate their needs. I am just 25 years old which means that some of the clients are my age, some older, some younger. Seeing someone you helped out in public and having them greet you or tell you that you did a great job helping them is such a wonderful feeling, I don’t know if I will ever get used to it”, Lisen says.

 Lisen Lalwani Information, Education, and Communication Support Staff at FPA.
story

| 26 September 2022

Information is the key to health and wellbeing

During the 1970’s Aruba’s population was rapidly growing; yet one-third of all pregnancies were unplanned. With the arrival of Famia Planea Aruba (FPA), local communities were able to access health and contraceptive care. For more than 50 years FPA has evolved and adapted its healthcare provision to meet the needs of the growing and changing community. Access to contraception continues to be FPA’s most in demand healthcare provision.  “As a recently graduated Social Worker, I feel it is very important to provide both, men and women, with information and products regarding sexual and reproductive health and rights. We hear far too often that preventing an unwanted pregnancy should be the woman’s responsibility, especially from our male counterparts”, says Lisen, one of the Information, Education, and Communication Support Staff at FPA. During a one-on-one consultation at the FPA office, everyone is provided with information individual to their own needs as well as that of their partner. This information is provided by a trained IEC member of the team.  “I believe in the values of FPA, and that information is the key to health and a prosperous future. When counseling an individual, I try to take time to get to know the person the best I can in what is usually a short period. By building a trust relationship with each client they are more inclined to open up and ask the questions they truly need help with. What for one person might seem a small issue might be something huge for another one when as a counselor you are able to assess each individual, you can achieve so much”, Lisen says. What sets FPA apart from a pharmacy is the integrated care provision. This includes guidance provided with the contraceptives, the individually tailored care for each client, and working in close partnership with family practitioners, midwives and the local general health insurance provider. “There are some clients that you see so often that they almost become like family in a way, as soon as you see them you can already anticipate their needs. I am just 25 years old which means that some of the clients are my age, some older, some younger. Seeing someone you helped out in public and having them greet you or tell you that you did a great job helping them is such a wonderful feeling, I don’t know if I will ever get used to it”, Lisen says.

Richenella Dirks started at FPA as an intern over ten years ago
story

| 19 April 2021

Providing information and contraceptive care to young people

Accessibility to information and contraceptives has always been a priority for Famia Planea Aruba (FPA), whether through the office, delivery service, or in schools.  For over fifteen years FPA has worked in partnership with one of the largest secondary schools on the island. The FPA team visits the school on a monthly basis to provide guidance, counseling, and contraceptive care to students and to help ensure they stay in school to complete their education.  “One of my first experiences providing comprehensive sex education, with FPA was at the EPB School during my education as a social worker, many years later I still very much enjoy this”, says Richenella, FPA’s Finance and IEC support staff. FPA’s client is at the heart of its healthcare provision. FPA staff work with students to build trust and ensure they feel safe to talk openly. This helps to provide a sense of consistency for the student, as well as efficiency for the team being familiar with specific students and cases. They are better able to notice if something changes, and if a student needs a referral to a medical doctor or other organization for additional treatment. “The consultations are always fun; you get a change of scenery by stepping out of the office. Over the years you see so many faces and still, somehow you manage to remember most of them. After just a few visits you can start to build a profile of most students, you can start to tell who the class clown is, the Mister Popular, the shy one, the loud one, and the one who just wants to take his time to avoid going back to class”, Richenella laughs.  

Richenella Dirks started at FPA as an intern over ten years ago
story

| 26 September 2022

Providing information and contraceptive care to young people

Accessibility to information and contraceptives has always been a priority for Famia Planea Aruba (FPA), whether through the office, delivery service, or in schools.  For over fifteen years FPA has worked in partnership with one of the largest secondary schools on the island. The FPA team visits the school on a monthly basis to provide guidance, counseling, and contraceptive care to students and to help ensure they stay in school to complete their education.  “One of my first experiences providing comprehensive sex education, with FPA was at the EPB School during my education as a social worker, many years later I still very much enjoy this”, says Richenella, FPA’s Finance and IEC support staff. FPA’s client is at the heart of its healthcare provision. FPA staff work with students to build trust and ensure they feel safe to talk openly. This helps to provide a sense of consistency for the student, as well as efficiency for the team being familiar with specific students and cases. They are better able to notice if something changes, and if a student needs a referral to a medical doctor or other organization for additional treatment. “The consultations are always fun; you get a change of scenery by stepping out of the office. Over the years you see so many faces and still, somehow you manage to remember most of them. After just a few visits you can start to build a profile of most students, you can start to tell who the class clown is, the Mister Popular, the shy one, the loud one, and the one who just wants to take his time to avoid going back to class”, Richenella laughs.