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CSE Choice

Trinidad and Tobago, Colombia, St Lucia

Story

Revolutionizing CSE: Latin American and Caribbean Youth Leading the Charge!

The article sheds light on the critical lack of comprehensive sexuality education (CSE) for young people in Latin America and the Caribbean. Through the personal stories of youth advocates Claudia Helena Castro Nieto and Shenelle Mc Donald, it explores the challenges they faced and the transformative impact of CSE.

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FPA Client Christopher Robles Age: 35 Occupation: Account Manager Marketing Agency
story

| 21 April 2021

Reaching 7,000 clients

Famia Planea Aruba (FPA) is proud to be able to serve over 7,000 clients and celebrated its 50th anniversary in November 2020. FPA strives to live up to the motto, ‘Improving your quality of life’, by ensuring its healthcare provision is accessible to everyone.  One regular client is Christopher, an account manager at a local marketing agency. “I am truly a big fan of FPA, they are really good at being inclusive to men as well as women. The entire staff is very client orientated, I have never felt judged or discriminated against while using any of their services, or while at their office. They are always ready to answer any questions I may have or ease any concern.” FPA has built a strong bond of trust and communication with its clients by sharing regular updates on their work and projects.  “I try as much as possible to stay up-to-date with FPA, I have followed all of their projects so far and have really enjoyed them. I can still remember when I was younger and had my first girlfriend, FPA was my go-to for information, guidance, tips and tricks. They are very good at adapting to each situation, whether it is personal, local or even global”.  FPA places great emphasis on listening to the community it supports to better understand their needs. This enables the team to provide their clients with carefully researched and targeted healthcare.  “Over the years, FPA has gone above and beyond to provide both myself and my partner with information and contraceptives. Over the last few years, in addition to visiting their office, I can follow-up my consultation by asking them additional questions through their social media counseling or even the delivery service”, says Christopher.  

FPA Client Christopher Robles Age: 35 Occupation: Account Manager Marketing Agency
story

| 27 March 2024

Reaching 7,000 clients

Famia Planea Aruba (FPA) is proud to be able to serve over 7,000 clients and celebrated its 50th anniversary in November 2020. FPA strives to live up to the motto, ‘Improving your quality of life’, by ensuring its healthcare provision is accessible to everyone.  One regular client is Christopher, an account manager at a local marketing agency. “I am truly a big fan of FPA, they are really good at being inclusive to men as well as women. The entire staff is very client orientated, I have never felt judged or discriminated against while using any of their services, or while at their office. They are always ready to answer any questions I may have or ease any concern.” FPA has built a strong bond of trust and communication with its clients by sharing regular updates on their work and projects.  “I try as much as possible to stay up-to-date with FPA, I have followed all of their projects so far and have really enjoyed them. I can still remember when I was younger and had my first girlfriend, FPA was my go-to for information, guidance, tips and tricks. They are very good at adapting to each situation, whether it is personal, local or even global”.  FPA places great emphasis on listening to the community it supports to better understand their needs. This enables the team to provide their clients with carefully researched and targeted healthcare.  “Over the years, FPA has gone above and beyond to provide both myself and my partner with information and contraceptives. Over the last few years, in addition to visiting their office, I can follow-up my consultation by asking them additional questions through their social media counseling or even the delivery service”, says Christopher.  

Richenella Dirks started at FPA as an intern over ten years ago
story

| 19 April 2021

Providing information and contraceptive care to young people

Accessibility to information and contraceptives has always been a priority for Famia Planea Aruba (FPA), whether through the office, delivery service, or in schools.  For over fifteen years FPA has worked in partnership with one of the largest secondary schools on the island. The FPA team visits the school on a monthly basis to provide guidance, counseling, and contraceptive care to students and to help ensure they stay in school to complete their education.  “One of my first experiences providing comprehensive sex education, with FPA was at the EPB School during my education as a social worker, many years later I still very much enjoy this”, says Richenella, FPA’s Finance and IEC support staff. FPA’s client is at the heart of its healthcare provision. FPA staff work with students to build trust and ensure they feel safe to talk openly. This helps to provide a sense of consistency for the student, as well as efficiency for the team being familiar with specific students and cases. They are better able to notice if something changes, and if a student needs a referral to a medical doctor or other organization for additional treatment. “The consultations are always fun; you get a change of scenery by stepping out of the office. Over the years you see so many faces and still, somehow you manage to remember most of them. After just a few visits you can start to build a profile of most students, you can start to tell who the class clown is, the Mister Popular, the shy one, the loud one, and the one who just wants to take his time to avoid going back to class”, Richenella laughs.  

Richenella Dirks started at FPA as an intern over ten years ago
story

| 27 March 2024

Providing information and contraceptive care to young people

Accessibility to information and contraceptives has always been a priority for Famia Planea Aruba (FPA), whether through the office, delivery service, or in schools.  For over fifteen years FPA has worked in partnership with one of the largest secondary schools on the island. The FPA team visits the school on a monthly basis to provide guidance, counseling, and contraceptive care to students and to help ensure they stay in school to complete their education.  “One of my first experiences providing comprehensive sex education, with FPA was at the EPB School during my education as a social worker, many years later I still very much enjoy this”, says Richenella, FPA’s Finance and IEC support staff. FPA’s client is at the heart of its healthcare provision. FPA staff work with students to build trust and ensure they feel safe to talk openly. This helps to provide a sense of consistency for the student, as well as efficiency for the team being familiar with specific students and cases. They are better able to notice if something changes, and if a student needs a referral to a medical doctor or other organization for additional treatment. “The consultations are always fun; you get a change of scenery by stepping out of the office. Over the years you see so many faces and still, somehow you manage to remember most of them. After just a few visits you can start to build a profile of most students, you can start to tell who the class clown is, the Mister Popular, the shy one, the loud one, and the one who just wants to take his time to avoid going back to class”, Richenella laughs.  

Ghislaine Koeiman, Head of Information, Education, and Communication Support at FPA
story

| 01 April 2021

Delivering contraception directly to the client

Famia Planea Aruba’s (FPA) contraceptive delivery service is an added personal touch to its online store. The site is accessible to both members and non-members who can shop in privacy for their contraceptives and schedule a delivery. Orders are delivered by FPA staff with clients having the option to pay cash or debit upon delivery. To ensure a clients’ privacy and confidentiality orders are delivered discreetly. Ghislaine Koeiman, Head of Information, Education, and Communication Support at FPA has been managing the delivery service since it started in August 2018. “Since the start of the delivery service in 2018, our clients were enthusiastic however, the usage started slow. I believe this was due to the unfamiliarity, and people were still in the transition phase to online services. Moreover, clients believed that the delivery transportation would have been in a car completely covered in images of condoms, sperm cells and pills, which made them skeptical of using the service due to embarrassment”, says Ghislaine.  As with any new service comes challenges as well as opportunities. “Some of the challenges we face are the overload of deliveries on one day.” Even though Aruba is a small island and there are traffic jams only at specific hours in the day. “Sometimes I get stuck in traffic and try to rush myself to deliver the products in the time slot and at times I find myself in places that I barely recognize and discover new locations.” “The part I enjoy is the communication with the clients. Building a relationship with the client and vice versa provides a smoother transition of service but also provides the comfort and safe feeling for the client”. Ghislaine says the service often calls for more than the delivery of contraceptive orders, as clients may have questions or need support about their health. FPA’s bespoke healthcare delivery has seen successful growth since it started, with an increase of 115% during 2019 and 170% in 2020. “There has been an immense increase in the service in 2020 due to the pandemic. We already had the service in place, so we just had to fill in the gaps; for example, providing more hours and dates for clients to make use of the service.” <img src="https://tracker.metricool.com/c3po.jpg?hash=8b2b54e62fc802a9ae3ee7903a883415"/>

Ghislaine Koeiman, Head of Information, Education, and Communication Support at FPA
story

| 27 March 2024

Delivering contraception directly to the client

Famia Planea Aruba’s (FPA) contraceptive delivery service is an added personal touch to its online store. The site is accessible to both members and non-members who can shop in privacy for their contraceptives and schedule a delivery. Orders are delivered by FPA staff with clients having the option to pay cash or debit upon delivery. To ensure a clients’ privacy and confidentiality orders are delivered discreetly. Ghislaine Koeiman, Head of Information, Education, and Communication Support at FPA has been managing the delivery service since it started in August 2018. “Since the start of the delivery service in 2018, our clients were enthusiastic however, the usage started slow. I believe this was due to the unfamiliarity, and people were still in the transition phase to online services. Moreover, clients believed that the delivery transportation would have been in a car completely covered in images of condoms, sperm cells and pills, which made them skeptical of using the service due to embarrassment”, says Ghislaine.  As with any new service comes challenges as well as opportunities. “Some of the challenges we face are the overload of deliveries on one day.” Even though Aruba is a small island and there are traffic jams only at specific hours in the day. “Sometimes I get stuck in traffic and try to rush myself to deliver the products in the time slot and at times I find myself in places that I barely recognize and discover new locations.” “The part I enjoy is the communication with the clients. Building a relationship with the client and vice versa provides a smoother transition of service but also provides the comfort and safe feeling for the client”. Ghislaine says the service often calls for more than the delivery of contraceptive orders, as clients may have questions or need support about their health. FPA’s bespoke healthcare delivery has seen successful growth since it started, with an increase of 115% during 2019 and 170% in 2020. “There has been an immense increase in the service in 2020 due to the pandemic. We already had the service in place, so we just had to fill in the gaps; for example, providing more hours and dates for clients to make use of the service.” <img src="https://tracker.metricool.com/c3po.jpg?hash=8b2b54e62fc802a9ae3ee7903a883415"/>

FPA Client Christopher Robles Age: 35 Occupation: Account Manager Marketing Agency
story

| 21 April 2021

Reaching 7,000 clients

Famia Planea Aruba (FPA) is proud to be able to serve over 7,000 clients and celebrated its 50th anniversary in November 2020. FPA strives to live up to the motto, ‘Improving your quality of life’, by ensuring its healthcare provision is accessible to everyone.  One regular client is Christopher, an account manager at a local marketing agency. “I am truly a big fan of FPA, they are really good at being inclusive to men as well as women. The entire staff is very client orientated, I have never felt judged or discriminated against while using any of their services, or while at their office. They are always ready to answer any questions I may have or ease any concern.” FPA has built a strong bond of trust and communication with its clients by sharing regular updates on their work and projects.  “I try as much as possible to stay up-to-date with FPA, I have followed all of their projects so far and have really enjoyed them. I can still remember when I was younger and had my first girlfriend, FPA was my go-to for information, guidance, tips and tricks. They are very good at adapting to each situation, whether it is personal, local or even global”.  FPA places great emphasis on listening to the community it supports to better understand their needs. This enables the team to provide their clients with carefully researched and targeted healthcare.  “Over the years, FPA has gone above and beyond to provide both myself and my partner with information and contraceptives. Over the last few years, in addition to visiting their office, I can follow-up my consultation by asking them additional questions through their social media counseling or even the delivery service”, says Christopher.  

FPA Client Christopher Robles Age: 35 Occupation: Account Manager Marketing Agency
story

| 27 March 2024

Reaching 7,000 clients

Famia Planea Aruba (FPA) is proud to be able to serve over 7,000 clients and celebrated its 50th anniversary in November 2020. FPA strives to live up to the motto, ‘Improving your quality of life’, by ensuring its healthcare provision is accessible to everyone.  One regular client is Christopher, an account manager at a local marketing agency. “I am truly a big fan of FPA, they are really good at being inclusive to men as well as women. The entire staff is very client orientated, I have never felt judged or discriminated against while using any of their services, or while at their office. They are always ready to answer any questions I may have or ease any concern.” FPA has built a strong bond of trust and communication with its clients by sharing regular updates on their work and projects.  “I try as much as possible to stay up-to-date with FPA, I have followed all of their projects so far and have really enjoyed them. I can still remember when I was younger and had my first girlfriend, FPA was my go-to for information, guidance, tips and tricks. They are very good at adapting to each situation, whether it is personal, local or even global”.  FPA places great emphasis on listening to the community it supports to better understand their needs. This enables the team to provide their clients with carefully researched and targeted healthcare.  “Over the years, FPA has gone above and beyond to provide both myself and my partner with information and contraceptives. Over the last few years, in addition to visiting their office, I can follow-up my consultation by asking them additional questions through their social media counseling or even the delivery service”, says Christopher.  

Richenella Dirks started at FPA as an intern over ten years ago
story

| 19 April 2021

Providing information and contraceptive care to young people

Accessibility to information and contraceptives has always been a priority for Famia Planea Aruba (FPA), whether through the office, delivery service, or in schools.  For over fifteen years FPA has worked in partnership with one of the largest secondary schools on the island. The FPA team visits the school on a monthly basis to provide guidance, counseling, and contraceptive care to students and to help ensure they stay in school to complete their education.  “One of my first experiences providing comprehensive sex education, with FPA was at the EPB School during my education as a social worker, many years later I still very much enjoy this”, says Richenella, FPA’s Finance and IEC support staff. FPA’s client is at the heart of its healthcare provision. FPA staff work with students to build trust and ensure they feel safe to talk openly. This helps to provide a sense of consistency for the student, as well as efficiency for the team being familiar with specific students and cases. They are better able to notice if something changes, and if a student needs a referral to a medical doctor or other organization for additional treatment. “The consultations are always fun; you get a change of scenery by stepping out of the office. Over the years you see so many faces and still, somehow you manage to remember most of them. After just a few visits you can start to build a profile of most students, you can start to tell who the class clown is, the Mister Popular, the shy one, the loud one, and the one who just wants to take his time to avoid going back to class”, Richenella laughs.  

Richenella Dirks started at FPA as an intern over ten years ago
story

| 27 March 2024

Providing information and contraceptive care to young people

Accessibility to information and contraceptives has always been a priority for Famia Planea Aruba (FPA), whether through the office, delivery service, or in schools.  For over fifteen years FPA has worked in partnership with one of the largest secondary schools on the island. The FPA team visits the school on a monthly basis to provide guidance, counseling, and contraceptive care to students and to help ensure they stay in school to complete their education.  “One of my first experiences providing comprehensive sex education, with FPA was at the EPB School during my education as a social worker, many years later I still very much enjoy this”, says Richenella, FPA’s Finance and IEC support staff. FPA’s client is at the heart of its healthcare provision. FPA staff work with students to build trust and ensure they feel safe to talk openly. This helps to provide a sense of consistency for the student, as well as efficiency for the team being familiar with specific students and cases. They are better able to notice if something changes, and if a student needs a referral to a medical doctor or other organization for additional treatment. “The consultations are always fun; you get a change of scenery by stepping out of the office. Over the years you see so many faces and still, somehow you manage to remember most of them. After just a few visits you can start to build a profile of most students, you can start to tell who the class clown is, the Mister Popular, the shy one, the loud one, and the one who just wants to take his time to avoid going back to class”, Richenella laughs.  

Ghislaine Koeiman, Head of Information, Education, and Communication Support at FPA
story

| 01 April 2021

Delivering contraception directly to the client

Famia Planea Aruba’s (FPA) contraceptive delivery service is an added personal touch to its online store. The site is accessible to both members and non-members who can shop in privacy for their contraceptives and schedule a delivery. Orders are delivered by FPA staff with clients having the option to pay cash or debit upon delivery. To ensure a clients’ privacy and confidentiality orders are delivered discreetly. Ghislaine Koeiman, Head of Information, Education, and Communication Support at FPA has been managing the delivery service since it started in August 2018. “Since the start of the delivery service in 2018, our clients were enthusiastic however, the usage started slow. I believe this was due to the unfamiliarity, and people were still in the transition phase to online services. Moreover, clients believed that the delivery transportation would have been in a car completely covered in images of condoms, sperm cells and pills, which made them skeptical of using the service due to embarrassment”, says Ghislaine.  As with any new service comes challenges as well as opportunities. “Some of the challenges we face are the overload of deliveries on one day.” Even though Aruba is a small island and there are traffic jams only at specific hours in the day. “Sometimes I get stuck in traffic and try to rush myself to deliver the products in the time slot and at times I find myself in places that I barely recognize and discover new locations.” “The part I enjoy is the communication with the clients. Building a relationship with the client and vice versa provides a smoother transition of service but also provides the comfort and safe feeling for the client”. Ghislaine says the service often calls for more than the delivery of contraceptive orders, as clients may have questions or need support about their health. FPA’s bespoke healthcare delivery has seen successful growth since it started, with an increase of 115% during 2019 and 170% in 2020. “There has been an immense increase in the service in 2020 due to the pandemic. We already had the service in place, so we just had to fill in the gaps; for example, providing more hours and dates for clients to make use of the service.” <img src="https://tracker.metricool.com/c3po.jpg?hash=8b2b54e62fc802a9ae3ee7903a883415"/>

Ghislaine Koeiman, Head of Information, Education, and Communication Support at FPA
story

| 27 March 2024

Delivering contraception directly to the client

Famia Planea Aruba’s (FPA) contraceptive delivery service is an added personal touch to its online store. The site is accessible to both members and non-members who can shop in privacy for their contraceptives and schedule a delivery. Orders are delivered by FPA staff with clients having the option to pay cash or debit upon delivery. To ensure a clients’ privacy and confidentiality orders are delivered discreetly. Ghislaine Koeiman, Head of Information, Education, and Communication Support at FPA has been managing the delivery service since it started in August 2018. “Since the start of the delivery service in 2018, our clients were enthusiastic however, the usage started slow. I believe this was due to the unfamiliarity, and people were still in the transition phase to online services. Moreover, clients believed that the delivery transportation would have been in a car completely covered in images of condoms, sperm cells and pills, which made them skeptical of using the service due to embarrassment”, says Ghislaine.  As with any new service comes challenges as well as opportunities. “Some of the challenges we face are the overload of deliveries on one day.” Even though Aruba is a small island and there are traffic jams only at specific hours in the day. “Sometimes I get stuck in traffic and try to rush myself to deliver the products in the time slot and at times I find myself in places that I barely recognize and discover new locations.” “The part I enjoy is the communication with the clients. Building a relationship with the client and vice versa provides a smoother transition of service but also provides the comfort and safe feeling for the client”. Ghislaine says the service often calls for more than the delivery of contraceptive orders, as clients may have questions or need support about their health. FPA’s bespoke healthcare delivery has seen successful growth since it started, with an increase of 115% during 2019 and 170% in 2020. “There has been an immense increase in the service in 2020 due to the pandemic. We already had the service in place, so we just had to fill in the gaps; for example, providing more hours and dates for clients to make use of the service.” <img src="https://tracker.metricool.com/c3po.jpg?hash=8b2b54e62fc802a9ae3ee7903a883415"/>